MANAGING CHANGE

AIM

To enable delegates identify the need for change, plan the change process and procedures and react to outcomes.

OBJECTIVES

By the end of the workshop delegates should be able to:

• Identify the underlying reason for change.
• Identify the forces behind change.
• Anticipate and recognise reactions to change.
• Overcome resistance to change.
• Work towards the creation of an atmosphere in which change can be accepted.

PROGRAMME CONTENT

• What is involved in the change process?
• How do people feel about change?
• Forces for change.
• Attitudes to change.
• Resistance to change.
• Positive aspects of change.
• Managing change.
• Planning for change.
• The process of change.
• Creating an atmosphere for change.

This workshop is delivered in an interactive style using a range of training techniques and resources. Course handouts are provided.