6 DAY MANAGEMENT TRAINING PROGRAMME

Day 1 Effective Communication

OBJECTIVES

To be able to:

• Identify the need for the development of effective communication.
• Identify barriers to effective communication.
• Identify the skills and qualities of an effective communicator.
• Use effective verbal, written and behavioural skills.
• Listen and respond effectively.

Day 2 Developing people – Team Building

OBJECTIVES

To be able to:

• Understand the difference between a group and a team and the benefits and characteristics of effective teams.
• Analyse and assess their own and others’ strengths and weaknesses within the team.
• Identify the factors, which can block team performance and establish strategies to overcome these.
• Identify training and development needs.
• Use the learning cycle to plan training and development.
• Identify evaluation methods to ensure success.
• Devise successful introduction to role and workplace
  

Day 3 Managing People – Leading the Team

OBJECTIVES

To be able to:

• Assess their own leadership ability, qualities and style.
• Lead and develop their team more effectively.
• Recognize the responsibilities of leadership and the roles to be played by the leader.
• Understand the stages of team development.
• Identify some of the factors which tend to motivate and those which do not
• Find ways of motivating the members of their own team

Day 4 Managing People – Motivating the Team

OBJECTIVES

To be able to:

• Identify some of the factors which tend to motivate and those which do not
• Define the term ‘motivation’
• Understand the behaviour of people you work with
• Put into effect the principles of job enrichment
• Find ways of motivating the members of your workteam
• Create more effective teams

Day 5 Management Skills and Competency – Problem Solving and Decision Making Skills

OBJECTIVES

To be able to:

• Identify problem-solving and decision-making processes.
• Use communication effectively to solve problems and make decisions.
• Identify useful “models” which could be employed in the decision-making process.
• Give and receive feedback to produce desired outcome
• Set achievable and realistic goals and objectives
  

Day 6 Managing Change

OBJECTIVES

To be able to:

• Identify the underlying reason for change.
• Identify the forces behind change.
• Anticipate and recognise reactions to change.
• Overcome resistance to change.
• Work towards the creation of an atmosphere in which change can be accepted.

This programme will be delivered in an interactive style using a range of training techniques, resources and activities. Course handouts are provided.