3 DAY MANAGEMENT TRAINING PROGRAMME

Day 1 Effective Communication

OBJECTIVES

To be able to:

• Identify the need for the development of effective communication.
• Identify barriers to effective communication.
• Identify the skills and qualities of an effective communicator.
• Use effective verbal, written and behavioural skills.
• Listen and respond effectively.

Managing Self: Time Management

OBJECTIVES

To be able to:

• Identify better ways of increasing your efficiency and effectiveness through better time management.
• Differentiate between demands on your time and set your own priorities.
• Realise more of your goals by utilising your time more effectively.
• Analyse the problems of time management and decide how to deal with them.

Day 2 Developing people

OBJECTIVES

To be able to:

• Understand the difference between a group and a team and the benefits and characteristics of effective teams.
• Analyse and assess their own and others’ strengths and weaknesses within the team.
• Identify the factors, which can block team performance and establish strategies to overcome these.
• Identify training and development needs.
• Use the learning cycle to plan training and development.
• Identify evaluation methods to ensure success.
• Devise successful introduction to role and workplace

Managing People

OBJECTIVES

To be able to:

• Assess their own leadership ability, qualities and style.
• Lead and develop their team more effectively.
• Recognize the responsibilities of leadership and the roles to be played by the leader.
• Understand the stages of team development.
• Identify some of the factors which tend to motivate and those which do not
• Find ways of motivating the members of their own team

Day 3 Management Skills and Competency

OBJECTIVES

To be able to:

• Identify problem-solving and decision-making processes.
• Use communication effectively to solve problems and make decisions.
• Identify useful “models” which could be employed in the decision-making process.
• Give and receive feedback to produce desired outcome
• Set achievable and realistic goals and objectives

Managing Change

OBJECTIVES

To be able to:

• Identify the underlying reason for change.
• Identify the forces behind change.
• Anticipate and recognise reactions to change.
• Overcome resistance to change.
• Work towards the creation of an atmosphere in which change can be accepted.

This programme will be delivered in an interactive style using a range of training techniques, resources and activities. Course handouts are provided.